Gala Theatre - Group of Latin American Artists
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Contact Us     |     Home     |     Spanish
FAQS

LOCATION/TRANSPORTATION
Where is GALA Hispanic Theatre located?
The GALA Theater is located at 3333 14th St, NW, Washington DC 20010 between Park Road and Monroe Street, in the historic Tivoli Square Complex.

Where can I park?
There is a parking garage available for GALA patrons in the Tivoli Square Complex. Heading north from downtown DC on 14th Street, take a right on Park Road (heading south on 14th, take a left onto Park Road). Just past the Giant Food Store on the left, there will be an entrance to the parking deck. You will be issued a parking ticket that can be validated in the GALA box office for a $4 flat fee instead of the regular hourly rate. Limited street parking is available on 14th Street, Park Road, and Monroe Street.

What is the closest Metro station?
The Columbia Heights metro station on the Green Line is one block south of GALA Hispanic Theatre. For further directions using public transportation, please click here for directions.


GENERAL
Can I enjoy your productions even if I’m not fluent in Spanish?
Absolutely! GALA provides easy-to-follow English translations through a system of projected surtitles. We choose only the best and most readable translations, often commissioning our own, then adapt each translation, line by line, to ensure a well-paced, concise, and accurate set of surtitles that perfectly complement the performances. Don’t forget our exciting musical productions, which transcend all languages.

Beyond seeing your shows, how can I get involved with GALA?
GALA provides many opportunities for involvement, including acting, employment, internships, exhibiting, and volunteering. Please go to click here for more information. 

You can also become a GALA subscriber and enjoy exclusive benefits and invitations.   Please click here for more information.

Can I rent the theater for a private event?
Yes, GALA’s stage is available for rental for performances (theater, dance, music), fundraisers, conferences, graduations, corporate events, parties, and more. Visit our rentals page or contact GALA at (202) 234-7174 for details.


TICKETS
How do I purchase tickets?
You can purchase tickets three easy ways:

1. Click on “Buy Tickets Now” to order online through Box Office Tickets or call 800-494-TXS
2. Call GALA’s Box Office at (202) 234-7174
3. Visit the Box Office (3333 14th St NW, Washington Dc 20010) in person during performance weeks: Thursdays-Fridays 6:30 pm-9 pm/Saturdays 2 pm-9 pm/Sundays 12 pm-4 pm

What are GALA’s telephone Box Office hours?
Hours during performance weeks
Monday – Wednesday 10 am-5 pm
Thursday-Friday 10 am-9 pm
Saturdays 2 pm-9 pm
Sundays 12 pm-4 pm
Or simply call our 24 hours hot line at 1-800-494-8497
During non-performance weeks:
Monday through Friday, 10:00 AM - 6:00 PM

Can I get reimbursed if I decide not to attend a performance and I have already paid for my ticket?
All Subscription and Ticket sales are final and there will be no refunds.

What should I do if I'm going to miss my scheduled performance or need to exchange tickets?
You can exchange your tickets free of charge and reserve seats for another performance up to 24 hours before the performance originally scheduled.  Please call 202-234-7174 to exchange your tickets.

Are there any date restrictions on ticket exchanges?

The only restriction on ticket exchanges are for tickets to Noche de GALA and Press Opening, which is the first Saturday evening of each production. This is a really fun evening with a reception with the cast and creative team immediately following the show. Patrons are welcome and encouraged to attend this event. Please call GALA offices for more information about these events or click here

What if I missed my show and forgot to exchange my tickets?
If you realize that you've missed the 24-hour notice deadline to exchange your tickets, you can still see the show on a space-available basis.  To make these arrangements:

1. Call the Box Office (202-234-7174) on the day of your scheduled show to let us know you won't be attending.

2. On the day of the performance that you wish to attend in lieu of your original date, call 202-234-7174 to check seating availability. We are not able to reassign you seats at this time, but can provide you information about current ticket availability.

3. Arrive in person at the Box Office at least a 1/2-hour before curtain time. Once all the ticketed patrons are seated, you will be seated in any remaining empty seats on a space-available basis.

If you have any other questions, contact GALA at (202) 234-7174 or email info@galatheatre.org.